Posts Tagged ‘customer care’
11
Mar
Are you listening to me? – Tips for Support Staff
Providing support in schools, like anywhere, requires listening to a whole barrage of problems that people have all day, every day. In my experience most of the problems you are given to solve are simple – the sort you can reel off the solution from memory and the user is satisfied.
The problem occurs when [...]
By
export |
March 11th, 2010 |
Blog, Education, Technology, Uncategorized, VLog, Web |
1 Comment
Tags: customer care, education, IT, support
Tags: customer care, education, IT, support













