Posts Tagged ‘IT’

11
Mar

Are you listening to me? – Tips for Support Staff

Providing support in schools, like anywhere, requires listening to a whole barrage of problems that people have all day, every day. In my experience most of the problems you are given to solve are simple – the sort you can reel off the solution from memory and the user is satisfied.
The problem occurs when [...]

28
Feb

School IT folk – the Swiss Army knives of the industry…

In a post earlier this month I talked about how I thought that IT staff in schools were no longer just men (and women) in cupboards, and that the role had become much more important in recent years. I had some really fantastic feedback, one particular comment from Terry McDonald, a network manager, really caught [...]

23
Feb

School Networks – No longer just a man in a cupboard…

IT today, in many industries, is completely central to the business in which it is employed.  If ‘the system’ fails it can have catastrophic consequences resulting in lost earnings, lost work and, for the poor people whose fault it is deemed to be, lost jobs.  Businesses have come to realise the importance of IT and [...]

20
Nov

Employers sued for boot-time overtime

Reports over at The Register, and EnGadget suggest that employees are suing their companies for overtime they are due during the periods that their computers are rebooting!
The problem, it seems, is that the system designed to keep a time check on employees relies on them being logged into their systems which of course is not [...]

24
Sep

Counting down…

Counting down the days now until I leave for Reading!
There are so many things to get done, so many people to say goodbye to and so many things to buy!  I can’t believe that there’s only 5 days left; if that!
Today I stumbled upon (not using StumbleUpon, however) the Reading SSE website complete with videos [...]

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